Review on the international standard
ISO 9001 is a quality management standard provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirement, and the quality is consistently improved. The certification benefit of ISO 9001 will be include:
1.Integrate high-grade quality management system into the operations of the organization.
2.Focus on the continuous improvement and increase the satisfaction of the customer.
3.Increase the productivity and operation efficiency of a organization.
4.Reduce unnecessary expenses
5.Improve overall communication among the company and the morale and job satisfaction of employees. ’
ISO 14001 is a environmental management standard establish by International Organization for Standardization for the requirement of international environmental protection and according to the need of international trade development. ISO 14001 focus on environmental system like the threat of important environment problem include: destroy of ozonosphere, global warming, demission of biodiversity etc. This standard require organization to make a true committee, couple with company structure, plans, procedures, responsibilities, training and culture at the same time. The certification benefit of ISO 14001 can be divide into internal and external aspects.
For the aspect of internal benefit, means that the benefit to company, it included:
1.Improve energy efficiency to reduce costs of operation
2.Improve environmental performance
3.Reduce insurance premiums
4.Reduce the risk of causing responsibility
5.Easier to acquire and maintain licenses
For the aspect of external benefit, means that the benefit to customers, it included:
1.Achieve the commitment to environment to customers
2.Maintain a good community and public relationship
3.Meet the requirements of buyers and investors
4.Improve company image and competitiveness
5.Cultivate and share the environmental solutions ’
ISO 45001 is a health and safety related standard named “Occupational Health and Safety Management’’, which is a new international standard launched in 2018. “Occupational Health and Safety Management’’ is the foundation of an organization’s risk management strategy. ISO 45001 helps to provide a health and safety workplace to workers and other stakeholders, prevent health damage, personal injury and death cause by working and continuously improve the health and safety performance. The certification benefit of ISO 45001 can be divide into internal and external aspects.
For the aspect of internal benefit, included:
1.Eliminate or reduce the health risk of employees cause by working.
2.Improve the occupational health and safety performance of a company
3.Reduce medical claims and insurance costs
4.Reduce downtime due to accidents and sick leave cause from injury employees.
5.Achieve comprehensive audit of ISO 9001 and ISO 14001
For the aspect of external benefit, it included:
1.Eliminate or reduce the occupational health and safety risks associated with other related parties due to organizational activities.
2.Let interested parties ensure that the organizations can meet the occupational health and safety policy
3.Increase the image of company and global competitiveness
4.Meet contractor/investor requirements and legal requirement. ’
Case Study
The target company of study is Sun Fook Kong Group. Sun Fook Group can be divide into 5 companies: Sun Fook Kong Civil Limited, Sun Fook Kong Construction Limited, Sun Fook Kong Engineering Limited, Sun Fook Kong E&M Management Limited and Sun Fook Kong Housing Services Limited. Sun Fook Kong Group is a construction engineering company, its business nature include: building construction, civil engineering, maintenance, housing service and petroleum and natural gas extraction, real estate investment. Sun Fook Kong Construction Limited, San Fook Kong Civil Limited and Sun Fook Kong Housing Services Limited had owned ISO 9001,2015 ,ISO 14001:2014 , OHSAS 18001:2007, ISO 50001:2011 respectively.
ISO 14001 which Sun Fook Kong own is belongs to Environmental Management System (EMS). For the aspect of EMS Sun Fook Kong committee to emphasize the environmental protection in construction project. They had achieve the committee of environmental protection at the scope below:
To carry out building activities to keep, restore and improve the facilities of buildings and surroundings;
To carry out the construction of buildings works and to provision of cleaning & pest control services.
And for the aspect of quality management, Sun Fook Kong has achieve the committee of quality management at the scope below:
Construction of civil engineering works (site formation, waterworks, port works, roads and drainage),
Design of civil engineering works (drainage)
Design and construction of large diameter bored pile, minipile, steel H pile, rock-socketed steel H pile in prebored hole and pile cap
Construction of landslip preventive and remedial works to slopes and retaining walls
Maintenance of civil engineering works etc. ’
Suggestion
To feedback to the commitment on the scope of quality management system (ISO 9001) on construction project of Sun Fook Kong, it is suggested that to enhance the operation efficiency and productivity of construction site through mechanized building method. The mechanized building method utilizes advanced construction machinery and prefabricated component technology to enhance productivity. It is suggest that to utilize lead innovation technology into construction site. For example precast concrete technology. Precast concrete technology is suitable to utilize in the public housing estate construction project, because the scale of public housing estate development project is large, and the construction works is repeated, so it is especially suitable to highly utilize mechanized construction method.
To feedback to the commitment on the scope of environmental protection (ISO 14001) on construction project of Sun Fook Kong, it is suggested that to add more green and environmental protection elements on the construction projects to feedback to the scope “To carry out building activities to keep, restore and improve the facilities of buildings and surroundings”. The detail of this suggestion will be the design of the building should be trend to the direction of nature, to utilize nature resource on the building design and building service facilities like wind power in ventilation, sun light in lighting to replace the equipment the need electricity. On the other hand, building design will also suggest to adopt urban microclimate design to improve the surrounding environment of construction project. The important element surround to urban microclimate design are greening (roof greening and wall greening) and city ventilation (seating design of building).
To achieve the committee on IMS, different stakeholder in the construction project should achieve all the process in the project according to the“Plan Do Check Act Cycle”. “Plan Do Check Cycle” should apply on both quality management standard (ISO 9001), environment management standard (ISO 14001) and health and safety management system (ISO 45001). is an iterative process used by organizations to achieve continual improvement. The detail of “Plan Do Check Act Cycle” are as follow:
For the aspect of “Plan”, the organizations or companies should plan the process of the project, the resources which are necessary in the project and the risks which will have opportunities to appear in the project etc. For the aspect of “Do”, it should be to implement the planning in the stage “Plan”. For the aspect of “Check”, it should be review the finished product which is implement from stage “Do” is meet with the intended outcome conduct in stage “Plan’’ or not. For the aspect of “Act”, it is the final stage in “Plan Do Check Act Cycle”. At this stage, a continually improvement should be conduct to correct the outcome to 100% match with the intended outcome if the final outcome is not match with the intended outcome.